Last Updated: September 2, 2026
Mobile Drug Testing, doing business as DrugTesters.net (“Mobile Drug Testing,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://www.drugtesters.net, contact us, request an appointment, or use our services.
1. Information We Collect
We may collect information you provide directly to us, including:
- Name, address, email address, telephone number, date of birth, and government-issued identification information.
- Appointment, service-request, employer, court, agency, or referral information.
- Billing, payment, and transaction information.
- Information submitted through our website forms, email, telephone calls, text messages, or in-person communications.
- Information needed to provide requested services, including drug and alcohol testing collection services, DNA and relationship testing collection services, background screening coordination, occupational-health services, and related administrative services.
- Website and device information, such as IP address, browser type, pages viewed, referring pages, approximate location, and information collected through cookies or similar technologies.
2. How We Use Information
We may use information to:
- Schedule, confirm, reschedule, and administer appointments.
- Provide requested collection, testing, screening, DNA, alcohol-testing, occupational-health, and related services.
- Verify identity and comply with applicable program, laboratory, employer, court, agency, contractual, and legal requirements.
- Communicate with you about appointments, service requests, payments, customer service, and operational updates.
- Process payments and maintain business records.
- Improve our website, services, operations, and customer experience.
- Protect the security and integrity of our systems, facility, personnel, clients, and visitors.
- Comply with applicable laws, regulations, subpoenas, court orders, and other lawful requests.
3. Testing and Sensitive Information
Drug-testing results, alcohol-testing results, DNA-testing information, health-related information, and other sensitive information are handled according to the service requested, applicable law, laboratory procedures, chain-of-custody requirements, contractual obligations, and any required authorization or consent.
We do not use sensitive testing information for advertising or sell sensitive testing information for marketing purposes.
In many cases, Mobile Drug Testing acts as a collection site, service provider, or coordinator. Testing may be performed, reviewed, reported, or administered by an employer, laboratory, Medical Review Officer, court, agency, third-party administrator, DNA testing laboratory, healthcare provider, or other authorized party. Questions regarding a specific test result, final report, employer decision, court matter, or laboratory process should be directed to the appropriate authorized party.
4. How We May Share Information
We may share information when necessary to provide services or as required or permitted by law, including with:
- Laboratories, Medical Review Officers, third-party administrators, collection networks, background-screening providers, and other service providers involved in the requested service.
- Employers, prospective employers, courts, attorneys, government agencies, schools, licensing agencies, or other authorized parties, when authorized by you or required by the applicable program, order, policy, contract, or law.
- Payment processors, technology vendors, website hosts, and professional advisers who support our operations and are expected to protect information appropriately.
- Law enforcement, regulators, courts, or government agencies when required by law, legal process, or to protect safety, rights, property, or security.
- A purchaser, successor, or other party involved in a business transaction, such as a merger, sale, financing, or transfer of business assets, subject to applicable law.
We do not sell your personal information in exchange for money. We do not knowingly share sensitive testing information for targeted advertising.
5. Cookies and Website Analytics
Our website may use cookies, pixels, analytics tools, and similar technologies to operate the site, remember preferences, understand website traffic, improve content, and measure marketing performance.
You may be able to control cookies through your browser settings. Disabling cookies may affect certain features of the website. Third-party platforms and service providers may collect information according to their own privacy policies.
6. Email, Text Messages, and Calls
If you provide a telephone number or email address, you may receive appointment reminders, service-related messages, responses to your inquiries, billing communications, or other operational notices.
Do not send drug-test results, DNA results, Social Security numbers, payment-card information, or other sensitive information through unsecured email, social-media messaging, or website contact forms unless we specifically instruct you to do so through an approved secure method.
You may opt out of non-essential marketing emails by using the unsubscribe link in the message or by contacting us. You cannot opt out of certain transactional, appointment, payment, legal, or service-related communications while you have an active relationship with us.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure. No website, email system, electronic transmission, or storage system can be guaranteed completely secure. Please use caution when transmitting information online.
If a data-security incident occurs, we will take steps required by applicable law, contract, or regulatory requirements. Depending on the type of information and our role in the service arrangement, notification obligations may be governed by HIPAA, the FTC Health Breach Notification Rule, state law, or other applicable requirements.
8. Your Choices and Rights
Depending on where you live and the nature of your relationship with us, you may have rights to request access to, correction of, deletion of, or information about certain personal information we hold.
These rights may be limited by legal, laboratory, chain-of-custody, employment, court, program, regulatory, retention, and security requirements. Requests involving a test result, specimen, laboratory record, Medical Review Officer review, background check, or employer-directed test may need to be made through the applicable laboratory, employer, MRO, third-party administrator, court, or other authorized party.
To make a privacy request, contact us using the information below. We may need to verify your identity before responding.
9. Children’s Privacy
Our website is not intended to collect personal information from children under age 13 without appropriate parental or legal authorization. Certain DNA or other services involving minors may be provided only with legally valid consent, authorization, or court documentation.
10. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, security, or policies of third-party websites. Review the privacy policy of each site you visit.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the “Last Updated” date. Your continued use of the website after changes are posted means you accept the updated policy, to the extent permitted by law.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact:
Mobile Drug Testing
5830 Mount Moriah Road, Suite 9
Memphis, TN 38115
Phone: 901-318-7214
Email: admin@drugtesters.net
Website: https://www.drugtesters.net